Account and data deletion

RingVision — account deletion request

You can delete your RingVision account and all associated data at any time, directly from the app.

How to delete from the app

Open the RingVision app and go to Settings → Delete account. Confirm the request: deletion starts immediately (a single tap after the confirmation).

What is deleted

All your personal data is deleted, including:

• Account and profile (email, name, athlete data)
• Uploaded videos and their analysis metrics (Cloudflare R2 and Firestore)
• Combinations, tags, notes and training plans
• Training sessions, journal and personal goals
• Referral data and gym/coach invites
• Push notification tokens

The procedure is handled automatically by the server function onUserDeleted, which cascades the deletion across every connected system.

Timing

• Videos and media files (Cloudflare R2): deleted immediately.
• Firestore data and associated collections: deleted within 30 days.
• Push notification tokens (FCM): deleted immediately together with the profile.
• The fields that prove consent (e.g. analytics) are kept in anonymised form for 5 years, as required by the GDPR (art. 7.1), without identifying you.

Some technical logs of our providers (e.g. Crashlytics diagnostics for 90 days, Firebase access logs for 60 days) follow Google's retention policies.

No longer have access to the app?

If you can no longer access the app to complete the deletion, write to us from an email address linked to your account at privacy@ringvision.app: we will verify your identity and proceed with the deletion.